Customer Service or Sales
Published on 13 Oct 2008 at 4:47 pm.
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There is a tremendous difference between making customer service or sales calls. You should overcome at least 2 to 3 objections during each and every sales call. Objections are “buying signs”, they are “requests for more information.” The only objection you can not overcome is silence - when someone hangs up the phone, the conversation is over!
Right now the easiest way to get 90% of the recruiters off the phone is to say “Have you seen what is going on with the economy?” Your response should be “Yes I have and that is why I’m contacting you. Hiring the right people is more important than ever right now!” As a profession, we are only filling one out of every eight job orders we write. Baby Boomers are still retiring at a rate of one every 8 seconds. You are still at the RIGHT PLACE at the RIGHT TIME in history!
Stop making customer service calls and just watch your income increase!
Barb Bruno CPC, CTS
